index
  • We’re Here to Help

  • Have questions about your order, our products, or anything else? Our team is always happy to assist. Reach out and we’ll get back to you as soon as possible.

Frequently Asked Questions

You can also explore our FAQ page for instant answers about shipping, returns, product care, and more.

All of our jewelry is made with love using high-quality sterling silver and brass, plated with 18K or 14K gold for that beautiful, long-lasting shine. Every piece is hypoallergenic, nickel-free, and cadmium-free, which makes it perfect for sensitive skin.

Our pieces are also waterproof and tarnish-resistant, so you can wear them confidently through
all your favorite moments without worrying about fading or discoloration

It’s simple! Gently wipe your jewelry with a soft cloth after wearing it to remove oils and buildup. Store your pieces in a dry place, away from humidity — like your Leéa Jewelry pouch or box. A little care goes a long way

Sometimes! Some of our favorites do come back, but many designs are limited. If you see something you love, don’t wait — it might not be around for long Follow us on Instagram or sign up for our newsletter for restock updates

Yes, we do — as long as it’s within 30 days of receiving your order and the items are unworn, unused, and in their original packaging.
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Please note: earrings and sale items are final sale for hygiene reasons

We process orders within 2–5 business days, and shipping time depends on where you’re located. Once your order ships, you’ll receive a tracking email so you can follow your package all the way to your doorstep

Currently, we do not ship internationally! If we do, delivery times and fees vary depending on your location, and any customs or import fees are the customer’s responsibility

We start processing orders as soon as they’re placed, so we can’t guarantee changes but email us ASAP at leeajewelryllc@gmail.com and we’ll try our best to help

We’re so sorry! Please email us within 48 hours of receiving your order at leeajewelryllc@gmail.com with your order number and a few photos. We’ll take care of you right away

Yes! Every order comes with our signature Leéa Jewelry packaging and it’s perfect for gifting. You can also add a sweet personalized message at checkout if it’s for someone special

You can always reach us at leeajewelryllc@gmail.com or through our contact form. We do our best to respond within 1–2 business days 💌
– Leéa Jewelry